Account & KYC
Includes all FAQs regarding the Hollaex user account and KYC.
- Do I need to verify (complete KYC)?
- How to upgrade my account level?
- What are the requirements for each account level?
- What are different user levels/tiers on HollaEx?
- How can I create an account?
- What are the required documents for KYC on HollaEx?
- “Network Error” when uploading documents
- How long the KYC procedure will take?
- Activate One-Time Password (OTP)
- OTP doesn't Work?
- Modifying your HollaEx account information
- How is total assets' value calculated?
- How can I set my username in the chat?
- Changing your HollaEx account password
- Access to HollaEx chat has been suspended
- Reset Your Password
- Creating Multiple Accounts