HollaEx has a tier based account level system starting from level 1 to 10. Each account level has specific requirements can be found below:
*All levels beyond account level 3 require verification.
Accounts are automatically and periodically checked for eligibility to upgrade and once either conditions are met it automatically gets upgraded.
Additionally accounts can get downgraded to lower levels. The exception is for level 5 users who will never go below 5 and also for level 3 (verified users) who would never go below their levels.
Note: If your account level isn't correct you can click the 'Request Account Upgrade' button, see below and contact us.