By default, you are not required to submit your documents on HollaEx. It might be required based on Terms of Service in certain cases, as well as cases when the user wants to obtain higher account level tiers for higher withdraw limits and lower trading fees.
To upload documents navigate to the "Verification" section and submit the following documentations:
- Photo of your passport information page.
- Photo of your proof of residency document (Utility bill or bank statement).
- Photo of yourself while holding your passport in your hand.
Documents take approximately 5 days to verify.